🔒 Privacy Policy – Carmelle Organic
Effective Date: 31 MAY 2025
Carmelle Organic (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or subscribe to our mailing list.
🧾 What Information We Collect
When you interact with our website, we may collect the following types of information:
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Personal Information: Your name, email address, shipping/billing address, phone number, and payment details (through secure third-party processors).
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Device Information: IP address, browser type, and other technical data collected through cookies and analytics tools.
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Order Information: Purchase history, product preferences, and transaction dates.
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Newsletter Submissions: Email and any other contact details you provide when signing up.
🛍️ How We Use Your Information
We use your information to:
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Process and fulfill orders
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Send transactional and promotional emails (with your consent)
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Respond to customer service inquiries
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Improve website functionality and user experience
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Monitor and prevent fraud or misuse
💌 Email Marketing
If you subscribe to our mailing list, we’ll send you occasional emails about product updates, promotions, or hair care tips. You can unsubscribe at any time by clicking the link at the bottom of any email.
💳 Payment Information
We do not store or have direct access to your payment information. All transactions are securely processed through Wix Payments or trusted third-party providers (e.g., PayPal, Stripe).
🍪 Cookies & Tracking Technologies
We use cookies to personalize content, track site usage, and analyze traffic. You can adjust your browser settings to decline cookies if you prefer.
📤 Sharing Your Information
We do not sell or rent your personal information to third parties. We only share your data with service providers as necessary for:
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Payment processing
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Order fulfillment
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Website hosting
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Email communications
All partners are required to protect your data and use it only for the services they provide to us.
🔐 How We Protect Your Information
We implement industry-standard security measures including HTTPS encryption, firewall protection, and secure data storage protocols to keep your information safe.
🧒 Children’s Privacy
Our site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
✏️ Your Rights
You have the right to:
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Access the data we have about you
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Correct inaccurate information
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Request deletion of your data
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Opt out of email marketing
To exercise any of these rights, please email us at carmelleorganic@gmail.com.
🕒 Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
💬 Contact Us
If you have questions or concerns about our privacy practices, please contact:
📧 Carmelleorganic@gmail.com